MedEntry’s Privacy Policy

MedEntry respects the privacy of its customers, business contacts and suppliers. We understand that the privacy of the information you provide is important to you.

1. Introduction

MedEntry ("we", "our", or "us") is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, and protect personal information when you use our website and online education services.
This policy applies to users located in the United Kingdom and is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

MedEntry is an Australian company providing online educational services.
For the purposes of UK data protection law, we act as the data controller for personal information collected through our services.
Contact details: Email: info@medentry.co.uk

3. Personal Data We Collect

We may collect the following types of personal data:

  • Identity Data
    • Name
    • Email address
    • Username or account identifier
  • Account and Educational Data
    • Course enrolment information
    • Practice test results and progress
    • Performance analytics within the platform
  • Technical Data
    • IP address
    • Browser type and device information
    • Website usage data
  • Payment Data

Payment information is processed securely by third-party payment providers and we do not store full payment card details.

4. How We Use Personal Data

We use personal data for the following purposes:

  • To create and manage user accounts
  • To provide access to educational content and services
  • To process payments and subscriptions
  • To improve our platform and services
  • To communicate with users regarding their account or services
  • To comply with legal obligations
5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity: To provide the services that users request.
  • Legitimate interests: To operate, maintain, and improve our services and ensure security.
  • Consent: For marketing communications and certain cookies or tracking technologies.
6. International Data Transfers

Our company operates from Australia. Personal data may therefore be transferred outside the United Kingdom.
Where this occurs, we implement appropriate safeguards including contractual protections such as Standard Contractual Clauses or equivalent mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to provide our services and meet legal obligations.
Inactive accounts may be deleted or anonymised after an extended period of inactivity.

8. Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • encrypted connections (HTTPS)
  • secure cloud infrastructure
  • restricted access to personal data
  • monitoring for security threats.
9. Your Rights

Users in the United Kingdom have rights under data protection law, including the right to:

  • access their personal data
  • request correction of inaccurate information
  • request deletion of personal data
  • restrict or object to processing
  • request transfer of their data.
10. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse website traffic. Non-essential cookies are only used with user consent.
More information is available in our Cookie Policy.

11. Contact

For any privacy or data protection questions, please contact: