How to Schedule Your UCAT (UKCAT) Testing Date
2 years ago by Stan
So you’ve booked your UCAT testing date, but you have to reschedule it. Maybe you’ve realised your booked UCAT testing date clashes with an important commitment, maybe you’re sick, or maybe you simply do not feel prepared enough to sit UCAT.
This blog provides guidance on how to reschedule your UCAT testing date.
Rescheduling your UCAT test before the Online Booking Deadline (5pm, Wednesday 18th September)
It is possible to reschedule your UCAT date and time by logging into your Pearson VUE account up to 24 hours before your appointment time. Extra fees for rescheduling the UCAT will be incurred if you miss this deadline. Please contact Pearson VUE Customer Services on +44 (0) 161 855 7409 if you are struggling to find a suitable appointment slot for your UCAT test.
Rescheduling your UCAT test after the Online Booking Deadline (5pm, Wednesday 18th September)
After the UCAT online booking deadline you can no longer reschedule your UCAT test date and time online. Instead you will need to phone Pearson VUE Customer Services (+44 (0) 161 855 7409) to reschedule your UCAT test. As above you may reschedule your UCAT test date and time up to 24 hours before your appointment time. You must be aware that the availability of convenient dates and times will be extremely limited in the last two weeks of UCAT testing.
It is also important to be aware of the UCAT helpline operating hours. The helpline is only open Monday to Friday from 08:00 to 17:00 (UK time) and you still need to give the appropriate amount of notice in line with the helpline opening times. For example, if your UCAT test is scheduled on a Monday, you must contact Pearson VUE Customer Services before 5pm (UK time) on the preceding Friday in order to reschedule your UCAT test date and time without losing your fee.
Rescheduling a UCAT test from July/August to September/October
UCAT test fees increase in September and October. To reschedule your UCAT test to a date that incurs a higher fee you must firstly cancel your original UCAT booking and then book a new UCAT test. Your original UCAT test fee will be refunded and you will need to purchase your new UCAT test at the higher rate. If you availed of a UCAT bursary voucher when purchasing your original test date you can re-use the same voucher code when re-booking.
You can only cancel a UCAT test by doing so on your Pearson VUE account or by calling customer services. You cannot cancel a UCAT test by email.
Missed Test dates
Missing your UCAT test date and time for any reason (including but not limited to illness, personal matters, emergencies, transport issues, punctuality issues, inadequate identification etc.) will be deemed a 'no-show' and you will not be eligible for a refund or a free reschedule.
Don’t forget quality preparation!